The short version

We only collect information you choose to give us. We do not sell it, share it, or use it for advertising. We use basic, anonymised website analytics to improve the site. You can contact us at any time with questions about your data.

Information you give us

When you use our website contact form, request a quote, send an email, or get in touch by phone, you may provide:

• Your name
• Your phone number or email address
• Details about your project or property

We only ask for information that is directly needed to respond to your enquiry or provide you with a quote. You are not required to provide any personal information to browse the website.

Information collected automatically

Like most websites, our server logs certain technical information when you visit, including:

• Your browser type and version
• Your approximate location (country or region, based on IP address)
• The pages you visited and when
• The website that referred you to us

This information is collected in aggregate and is not used to identify individual visitors. It helps us understand how the site is being used so we can improve it.

We use the information you provide only for the purpose you gave it to us:

• To respond to your enquiry or question
• To prepare and send a project quote
• To follow up on a project you have started with us
• To send occasional service updates if you have opted in to email communications

We do not use your personal information for marketing to third parties, advertising platforms, or any purpose other than the ones listed above.

We do not sell, rent, or trade your personal information. We share it only in these limited situations:

• With trusted service partners (such as project trades) who need it to complete work on your behalf, and who are bound by confidentiality
• With our web hosting or analytics provider, on a strictly anonymised, aggregate basis
• When required by law, such as in response to a valid subpoena or court order
• When reasonably necessary to protect the rights or safety of Chase Cabinetry, our clients, or the public

Any third party who receives data as part of providing services to us is required to protect it and may not use it for any other purpose.

Our cookies

This website uses session cookies — small text files stored temporarily in your browser during a visit. These cookies expire when you close your browser. They do not contain personally identifying information and are not used to track you across other websites or visits.

Third-party cookies (Google / YouTube)

Some pages on this website may include embedded YouTube video content. When a page with an embedded video loads, Google may place a longer-term cookie in your browser. This is outside our direct control and is governed by Google’s own privacy policy.

To manage or block these cookies, you can adjust your browser’s cookie settings. Blocking cookies will not prevent you from accessing or using this website, though some video content may not display.

Analytics

We use website analytics to understand how visitors use the site. This data is anonymised and non-identifiable. It is used only to fix errors and improve the site. It is never sold or provided to third parties for advertising or tracking purposes.

If you opt out of analytics tracking, a cookie will be set in your browser to remember that preference.

We retain your personal information only for as long as it is needed for the purpose it was collected:

• Enquiry and quote information is kept for the duration of the project and a reasonable period afterward for follow-up and warranty purposes
• Email subscription records are kept until you unsubscribe
• Anonymised website analytics data may be retained indefinitely as it cannot be linked back to any individual

We do not store personal information on our servers beyond what is required to deliver our services.

You have the right to:

• Ask what personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information, where it is no longer needed
• Withdraw consent for email communications at any time

To exercise any of these rights, contact us directly at info@chase-cabinetry.com or call (289) 673-1355.

Chase Cabinetry operates in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Digital Privacy Act.

If you have provided your email address and opted in to receive communications from Chase Cabinetry, we may occasionally send updates about services or relevant information. We keep this to a minimum.

You can unsubscribe at any time by replying to any email with “unsubscribe” in the subject line, or by emailing info@chase-cabinetry.com directly. We will remove you promptly.

This website may contain links to other websites. Chase Cabinetry is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any external site before submitting personal information.

Chase Cabinetry takes reasonable steps to protect personal information against unauthorized access, use, alteration, or disclosure. While no website or data transmission can be guaranteed as completely secure, we follow current best practices to keep your information safe.

We review this policy at least once a year and update it as needed. The date at the top of this page reflects the most recent review. Continued use of this website after a change is posted constitutes your acceptance of the updated policy.

If we make a significant change — one that materially affects how we handle your personal information — we will make reasonable efforts to notify you directly if we hold your contact details.

If you have any questions about this policy or how your information is handled, please get in touch:

Chase Cabinetry

42 Valencourt Drive

Welland ON L3C 1M8

(289) 673-1355

info@chase-cabinetry.com

chase-cabinetry.com/contact